Shipping Policy

Rho Crochet (by Hamsai Soul Creations Private Limited) is committed to getting your handmade pieces delivered safely and on time. Please read the following shipping & delivery details.

Order Processing & Dispatch

We process confirmed orders typically within 1–2 business days, excluding Sundays and public holidays.

Once your order is dispatched, you will receive an email containing the tracking number and courier partner details.

Delivery Timeline (India)

Metro Cities: 2–4 business days after dispatch

Non-Metro Cities: 5–8 business days after dispatch

Remote or less-accessible areas: may require 7–10 business days, depending on courier coverage

These are estimated timelines; actual delivery depends on courier partner serviceability.

Charges & Free Shipping

Free shipping is offered for all prepaid orders above ₹998.

A nominal shipping + handling / COD fee applies for Cash-on-Delivery orders or prepaid orders below ₹999.

Important Notes / Requirements

A valid 10-digit Indian mobile number is mandatory for all deliveries via OTP-based verifications.

If the courier attempts delivery but fails due to incorrect address or OTP issues, the package may return to our warehouse; re-shipping will incur additional charges.

For any shipping delays or issues, please contact us at info@rhocrochet.com with your order number.