Privacy Policy

This Privacy Policy governs how Rho Crochet, a brand owned and operated by Hamsai Soul Creations Private Limited, collects, uses, maintains, and discloses information from users of the website. By using our site, you agree to the terms of this Privacy Policy. 

We may collect personal identification information from users in various ways, including when you place an order, register on the site, subscribe to our newsletter or contact us for support. The information may include your name, email address, mailing address, phone number, and payment details. Users may, however, visit our site anonymously. We will collect personal identification information only if you voluntarily submit such information.

We may collect non-personal information about users whenever they interact with our site. This may include: browser type, device type, IP address, operating system and internet service provider. This information helps us improve our website and analyze usage trends.

Rho Crochet may use user information for the following purposes:

  • To process orders, payments, and deliveries.
  • To respond to inquiries and provide support.
  • To improve user experience based on browsing and purchase behavior.
  • To improve our website design, product offerings, and services.
  • To send promotional emails, if you have opted in (can unsubscribe anytime).

Our site may use “cookies” to enhance user experience. Cookies help us recognize your browser and capture certain information. You can choose to disable cookies in your browser, but some parts of the site may not function properly.

We adopt appropriate data collection, storage, and security practices to protect against: unauthorized access, alteration, disclosure and destruction of personal data

Sensitive data exchange between the site and users happens over SSL-secured communication channels and is encrypted.

We do not sell, trade, or rent personal identification information to others.

We may share limited information with trusted service providers (logistics, payment gateways, analytics) who help us operate our business.

These third parties are bound to keep your information confidential.

Rho Crochet may update this Privacy Policy at any time. We encourage users to frequently check this page for any changes.

By using this site, you signify your acceptance of this Privacy Policy. Continued use after changes are posted will be deemed acceptance of those changes.